Terms & Condition
1. Class rescheduling
Maximum 2 classes per month can be rescheduled to another date/s in case the student is not contactable for any reason. Beyond that the class/es will be ‘MARKED AS DONE’.
If a class gets cancelled because of any technical issue from server or from trainer’s end, all such classes will get rescheduled to another date.
2. Hold/Un-hold classes
Classes can be put on hold for a minimum of 20 days and maximum 90 days. Beyond the specified period of 90 days, the package will lapse. An amount of Rs.500 will be charged to restart the classes within 90 days. The time slot and trainer may change while restarting the classes.
3. Change in time
Once the time slot and trainer is allotted, no request for the change in time will be accepted before 20 classes. However, in case of an emergency, you can request training coordinator or admin for a change and will be subject to the availability of requested time with the trainer.
4. Change of trainer
You can request for the change of your trainer in case you are not satisfied with the quality of training. Maximum of 2 extra classes will be allotted in case the trainer is changed.
5. Personal contact and information
A student is not allowed to share or ask any personal information or contact details from the trainer. In case of any query you can contact admin. Appropriate action will be taken as may deem fit against anyone indulging in such conversation.
6. Training time
In some rare cases preferred time slot or trainer may change because of unavoidable circumstances or unavailability of the trainer.
7. Holidays
No classes will be scheduled on Public holidays and on days declared as holiday by the company. All such classes will be rescheduled to later dates.
8. Contact information
Keep your correct contact information updated in the records at all times to get any important update from the company.
9. Connectivity
Poor connectivity at the student’s end is not a company’s responsibility. Classes will be rescheduled only in extreme cases because of natural calamity or a mass shutdown of telecom services.
10. Installments
In case of payment in installments permitted by the company, classes will start only when one full month fee or 50% of total fee (whichever is higher) is received by the company.
11. Non-transferrable
Once enrolled, the classes are non-transferrable.
12. Refund
Fee once paid is non refundable under any circumstances.
General Terms & Conditions
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