FAQs

We offer spoken English classes on Phone with a personal trainer. Our trainers call the students and assess their level first. Then provide training as per their level to help them get rid of hesitation and improve vocabulary and communication skills.

It is the most primitive and time tested process to learn a new language- hear, observe and speak! Our minds are conditioned to picking up words and sounds that we hear and use in our daily communication, and that helps us understand the proper usage.

Firstly, learning on Phone offers convenience – you learn at your own place and time.
Secondly, it provides more exposure to speak as it’s only you and your trainer.
Thirdly, it prepares you for real-life interaction with others as the trainers talk about day to day incidents from your routine. So you learn what you ought to learn instead of mugging up information!
Fourthly, you learn a new word every day, so your vocabulary woes are taken care of!

It most certainly will. Learning Spoken English on phone is an effective way to fine tune and polish one’s linguistic skills. Classes on phone are designed so you get a lot of speaking practice plus on the spot error correction. You save time and money by learning English on your very own phone!

Though we have a set syllabus, our trainers judge the level of the student and their pace to provide training. Contrary to institutes, we do not rush to complete the syllabus but move according to the convenience of the students.
On completion of your sessions, you may re-join us for a package that suits you or you can consult your trainer for the same.

Our team of trainers carry with them vast experience of training at various levels with ease. They have been through stringent set of selection process and are amiable and supportive.

For your convenience, we offer classes ranging from 1 month with 20 classes to several months. You can initially enroll for one package and can extend to more months by visiting your online Genlish account, as per your convenience. We also offer discounts on longer course durations.

There are no batches as we provide one-to-one sessions with a trainer. You can choose the timing as per your convenience. Our classes begin from 7:00 a.m. and go on till 9:30 p.m. The time slot you choose will be fixed for the month.

We do not provide demo classes. However, yyou can listen to real-life recordings of our students and trainers provided on the home page of our website to get an idea of how the classes are conducted : https://www.genlish.com/

No, it is a one-time pay model only. Your classes will begin only after you enroll with us.

Once you pay the fee, you will receive a confirmation call from us. Our executive will ask you for the time slot you want to opt for and arrange an assessment call for you. Thereafter, your trainer will get in touch with you and assess your level.
Your classes will begin from the next day.

Our approach is a unique yet effective one. Learning on phone may sound a little different but it is better as in an institute you do not get the exposure to speak among 20 students and one teacher – here you have just one teacher and one student and you will speak the maximum.

Student satisfaction is of utmost importance to us. We will offer you to change the trainer if you are dissatisfied – no questions asked!

Depends on you actually. We normally suggest you to take a course lasting up to at least 3 months, to gain fluency.

The moment you join us, you will receive a mail from us with the login details of your Genlish account. You can log in at www.genlish.com to access the same.

You do not need to make any calls. Your trainer will call you at the scheduled time.

All telecom costs will be borne by us.

You have the freedom to choose the time slot for your classes. However, the option to change the same will be available only after completion of your current package.

Yes, you can certainly put your classes on hold by paying a stipulated fee for a minimum of 20 days.